GiddyUpGo Privacy Policy

Who we are

GiddyUpGo is a scheduling and barn-management application used by horseback riding barns and their clients. This policy describes what information GiddyUpGo collects, how it is used, and the choices you have.

Information we collect

• Account information you provide: your name, email address, and, if you choose to enable text notifications, your mobile phone number.
• Barn activity you or your barn record in the app: lesson bookings, schedules, horse assignments, and related notes.
• Basic technical information needed to operate the service, such as sign-in session data.

How we use your information

• To operate the app: managing your barn membership, lessons, and schedule.
• To send you service notifications you have opted into, such as lesson confirmations, cancellations, waitlist updates, and schedule changes.
• To keep the service secure and to troubleshoot problems.

We do not sell your personal information, and we do not use it for third-party advertising.

Text (SMS) notifications

If you provide your mobile number and consent to text notifications, GiddyUpGo will send you scheduling messages such as booking confirmations, cancellation notices, and waitlist updates. Message frequency varies with your barn activity. Message and data rates may apply. Consent to receive text messages is not a condition of using GiddyUpGo.

You can opt out at any time by replying STOP to any message, or by emailing us at the contact address below. Reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Sharing

Your information is visible to your barn's staff as needed to run the barn (for example, a trainer sees the riders booked into their lessons). We share data with service providers only so they can run the app on our behalf — hosting, database, and message delivery — and they may not use it for their own purposes. We may disclose information if required by law.

Data retention and your choices

We keep your information while your account is active or as needed to provide the service and meet legal obligations.

You can delete your account yourself, from inside the app, under Settings → Delete your account. A parent or guardian can delete a linked child's account the same way. Deleting removes your sign-in and your personal details; the barn keeps its own operational and financial records, without your name on them. What deletion removes and what the barn keeps describes it in full.

To correct information a barn holds about you, contact your barn's administrator. To request access to your personal information, contact us below.

Children

Rider profiles for minors are created and managed by a parent or guardian together with the barn. GiddyUpGo does not knowingly collect personal information directly from children.

Changes and contact

We may update this policy from time to time; the date above reflects the latest revision. Questions or requests: contact your barn's GiddyUpGo administrator, or email joy.yinjun@gmail.com.