GiddyUpGo Terms of Service

1. The service

GiddyUpGo is a scheduling and barn-management application used by horseback riding barns and their clients. These terms are an agreement between you and GiddyUpGo. You get an account when your barn, or your parent or guardian, invites you, or by signing up yourself; at a barn, your use of the app is also governed by your barn's own policies. By using GiddyUpGo you agree to these terms and to our Privacy Policy.

2. Text (SMS) notification program

If you opt in by providing your mobile number and consenting to text notifications, GiddyUpGo sends scheduling notifications by text message: lesson booking confirmations, cancellation notices, waitlist updates, and schedule changes.

• Message frequency varies with your barn activity.
• Message and data rates may apply.
• Reply STOP to any message to opt out at any time, or contact us using the address below. Reply HELP for help.
• Consent to receive text messages is not a condition of using GiddyUpGo.
• Carriers are not liable for delayed or undelivered messages.

3. Your account

Keep your sign-in credentials secure and your profile information accurate. You are responsible for activity under your account. Accounts for minor riders are managed by a parent or guardian together with the barn.

4. Acceptable use

Use GiddyUpGo only to manage legitimate barn activity. Do not attempt to access data belonging to other barns or members, interfere with the service, or use it for any unlawful purpose.

5. Conversations and announcements

There is no tolerance for objectionable content or abusive behaviour on GiddyUpGo. Do not post anything abusive, harassing, threatening, hateful, sexually explicit or otherwise objectionable in a conversation, an announcement or anywhere else in the app, and do not use GiddyUpGo to bully or harass anyone.

• Your barn's trainers can close a conversation, and nobody can write in it again until a trainer reopens it.
• Your barn's trainers can remove a person from the barn, which ends that person's access to it.
• GiddyUpGo may suspend or end the account of anyone who breaks these rules.

Report a message or an announcement from its ⋯ menu, which goes to your barn's head trainers and to GiddyUpGo; block a person from the same menu, and you stop seeing their new messages and announcements.

To report objectionable content or abusive behaviour, open More → Report a problem in the app, or email joy.yinjun@gmail.com. Reports go to GiddyUpGo, not to your barn.

6. Scheduling and billing records

Lessons, cancellations, and related records in GiddyUpGo reflect your barn's scheduling policies (for example, cancellation windows). Billing arrangements are between you and your barn; GiddyUpGo records scheduling outcomes but does not process payments.

7. Disclaimers

GiddyUpGo is provided "as is" without warranties of any kind. To the fullest extent permitted by law, GiddyUpGo is not liable for indirect, incidental, or consequential damages arising from use of the service, including missed or delayed notifications — please confirm your schedule in the app.

8. Changes and contact

We may update these terms from time to time; the date above reflects the latest revision, and continued use of the service constitutes acceptance. Questions: contact your barn's GiddyUpGo administrator, or email GiddyUpGo at joy.yinjun@gmail.com.